Website Terms, Conditions, Privacy & Cookie Policies

PRIVACY POLICY

This privacy policy sets out how DCL uses and protects any information that you give DCL when you use this website.

DCL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What We Collect
We may collect the following personally identifiable information via website forms that you voluntarily submit including:

• Name.
• Contact information including email address, postal address and telephone numbers.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to providing you with requested services, customer surveys and / or offers.

What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may use the information to understand your requirements and to ensure the service we offer you is safe and correct for your needs.
• Only if you have opted in then we may periodically send promotional emails about this website or our other social media channels which we think you may find interesting using the email address which you have provided. You can follow the link in these emails to unsubscribe at anytime.
• Only if you have opted in then from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post.
• We may use information you provide to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place reasonable suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data may be stored outside the EEA (European Economic Area).

Donations and transations
All donations are made through the PayPal website at their remote server location(s). DCL does not process nor store any transactional details on this website. It is the responsibility of PayPal to keep your data and access details safe, encrypt data and provide suitable SSL certificates and techniques. We accept no responsibility for any data that may be compromised on the PayPal website. We take all neccessary precautions to protect your data wherever possible.

Clear GIFs, pixel tags and other technologies
Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also called web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers may also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Site Analytics
We may use automated devices and applications, such as Google Analytics (including User ID), to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site, performance and user experiences.

Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes – if there is no box we will not use data collected from that form for any marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or sending us a message via our contact form.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Where applicable, if you have opted-in we may use your personal information to send you promotional information about third parties which we think you may find interesting.

All information supplied to DCL will be stored securely for an indefinite period. You can request a copy of all the information we hold about you by contacting us. You can also request we amend or delete any information we store about you, again please contact us to request this.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or contact us. We will promptly correct any information found to be incorrect.